Changing or installing new EPOS system can be stressful. Whatever your sector and company EPOS requirements , our project management team takes the stress out of system transfers and installation by keeping in constant contact with you throughout the process and liaising with all related third parties. We also consult extensively with you before any installation to ensure that we install the right products for your business needs.
Our technical team has installations down to a science. From the installation to the 'go live' day, our goal is to get your business operating as quickly as possible.
A product is only as good as one’s ability to use it. We will fully train your staff on the products you select so that you can enjoy all of their functionality. As part of our training services, we also provide training courses throughout the year that are free for retailers to attend.
Retail Solutions has a highly-experienced technical support team on-hand to handle all of your inquiries. We are able to fix the majority of issues through remote access, which means minimum down time for your business. Where engineers or spare parts are required, we endeavour to get to you as quickly as possible.
We are constantly striving to improve our software so that it provides the maximum benefits to our existing and future clients whose needs continue to evolve as their businesses grow.