“Over the past three years Retail Solutions’ EPOS system has grown in popularity with our Gala retailers. The popularity and high adoption rate of the system are due to the following:
A graphical user interface which is easy to navigate for all retailers both IT and non IT
The retailers have only one point of contact for sales, installation and service which is of great benefit in a busy competitive environment where time is of great importance; and
The system caters to all the needs of modern day retailing.
The system also caters to all of Gala’s retail store combinations - convenience, forecourt, supermarket and head office - for control of single/multiple store locations. To this end, all Gala retailers have gained from Retail Solutions’ ability to listen and adapt their software to emerging requirements in a highly competitive marketplace.
The Retail Solutions service desk has evolved and benefited greatly from the continuous improvement program, which monitors SLA and customer feedback. I find Retail Solutions a fast moving progressive Irish company which is going from strength to strength.”
Eamonn King, Head of IT, Gala Retail Services